Cookies Policy

At HeyRoller Casino, we use cookies to ensure the best possible user experience on our platform. In this Cookies Policy, we explain what cookies are, why they're used, and how you can manage them.

What Are Cookies?

A cookie is a small file that's stored on your device (such as your computer or smartphone) when you visit our website. It contains information about your interactions with our site, like the pages you've visited or the features you've used. Cookies are not programs and don't harm your device.

Why Are Cookies Used?

Cookies help us provide a personalized experience for each user. They enable us to:

• Remember your login details so you can access your account easily
• Personalize content based on your preferences, location, or language
• Improve site performance by caching frequently-used resources
• Collect aggregated analytics data to enhance the overall browsing experience

Types of Cookies

We use several types of cookies to achieve our goals:

Essential Cookies

These are necessary for our website's functionality. They ensure that you can log in and access your account, as well as navigate our platform.

• Session ID: uniquely identifies your session on our site
• CSRF token: protects against cross-site request forgery attacks

Session Cookies

Temporary cookies that expire when you close your browser or leave our website. These store information about your current session, such as login details or cart contents.

• username: remembers your username for faster logging in
• cart items: stores the products you've added to your shopping cart

Persistent Cookies

Long-term cookies stored on your device until they expire or are manually deleted. We use these to remember your preferences and settings across multiple sessions.

• language preference: remembers your preferred language for future visits
• notification settings: stores your notification preferences, such as email alerts

Functional Cookies

These improve our website's functionality by providing essential features like login persistence, session management, or personalization.

• login persistence: keeps you logged in between sessions if enabled
• session management: helps us manage user sessions and detect potential security threats

Analytics and Performance Cookies

We use third-party services to collect aggregated analytics data. These cookies help us understand how users interact with our site, allowing us to improve performance and enhance the overall experience.

• Google Analytics (GA): collects anonymous usage statistics for analysis
• Google Tag Manager (GTM): enables easy deployment of tracking scripts on our website

Preference and Language Settings

We respect your preferences regarding language settings and cookie behavior. You can:

• Change your preferred language by updating it in our account settings
• Configure cookie consent management through the "Cookie Control" feature

Browser Storage Technologies

Modern browsers support various storage technologies like local storage, session storage, or IndexedDB. We use these to store small amounts of data that improve performance and enhance functionality.

Third-Party Integrations

We may integrate third-party services into our platform for specific features or functionalities. These integrations might involve the exchange of cookies between our site and external providers.

• Payment gateways: enables secure transactions by exchanging information with payment processors
• Social media sharing buttons: shares user-generated content across social networks

Marketing or Communication Preferences

We respect your marketing preferences, allowing you to control what types of communications we send to your email address. If you'd like to opt out of promotional emails or update your preferences:

• Visit our account settings and adjust the "Email notifications" section
• Use the unsubscribe link in any received marketing emails

Cookie Consent Management

We comply with applicable regulations, including GDPR (EU), CCPA (CA), and others. To manage cookie consent on our platform:

1. Click on the "Cookie Control" feature to view and configure your cookies preferences.
2. Update your settings at any time by revisiting this page or accessing your account settings.

Browser Cookie Controls

Your browser provides a range of controls for managing cookies. You can:

• Delete specific cookies
• Clear all cookies upon closing the browser
• Disable third-party cookies
• Block cookie creation

Please consult your browser's documentation to learn more about its specific features and controls.

Site Functionality Impact When Cookies Are Disabled

Disabling or clearing cookies might impair some site functionalities, such as:

• Login persistence: you may need to re-enter login details upon each visit.
• Session management: sessions may not persist between visits.
• Personalization: your preferred settings and language preferences will be reset.

Technical Diagnostics and Performance Optimisation

We continuously monitor our website's performance using technical diagnostics tools. These help us:

• Identify optimization opportunities for enhanced user experience
• Troubleshoot potential issues that arise from cookie management or other browser-related factors

Aggregated analytics information is used to refine these efforts, ensuring that improvements are made based on real-world usage patterns and preferences.

User Experience Improvements

By better understanding how users interact with our platform, we can make targeted improvements to enhance the overall experience. These enhancements may include:

• Improved navigation
• Enhanced personalization features
• Streamlined content organization